Coaching Programme Contract UK | Multi-Session Agreement
Running a coaching programme across multiple sessions creates real contractual risk when payment terms, cancellation rights, and programme scope are left undefined. A written coaching programme contract protects both the coach and the client by setting out exactly what is delivered, over how many sessions, and on what terms. For self-employed coaches, it also supports independent contractor status under Chapter 10 of ITEPA 2003 by documenting the commercial nature of the arrangement. Late payment clauses referencing the Late Payment of Commercial Debts (Interest) Act 1998 give you a legal basis to charge statutory interest on overdue fees. Whether you deliver online, in person, or a mix of both, a properly drafted multi-session agreement reduces disputes and keeps your programme running on clear terms. Generate yours now.
Generate your Consulting Agreement free →Key clauses in a Consulting Agreement
Programme Scope and Deliverables
This clause defines the number of sessions, session length, delivery format, and any materials included in the programme. Without it, clients can dispute what was promised, leaving the coach exposed to demands for additional sessions or refunds under the Consumer Rights Act 2015 if the service is deemed not as described.
Payment Schedule and Late Fees
This clause sets out whether fees are paid upfront, in instalments, or per session, and specifies what happens when payment is missed. It should reference the Late Payment of Commercial Debts (Interest) Act 1998, which entitles business creditors to charge 8% above the Bank of England base rate on overdue invoices.
Cancellation and Rescheduling Policy
This clause establishes the notice period required to cancel or reschedule a session and whether a fee is still owed if notice is not given. Coaches working with consumer clients should ensure this clause complies with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which grant consumers a 14-day cooling-off period for services booked at a distance.
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Generate free →Frequently asked questions
Do I need a written contract for a coaching programme if a client has already paid a deposit?
Yes. A deposit confirms intent to proceed but does not define the terms of the programme. Without a written agreement, disputes over session numbers, rescheduling, or refunds fall back on implied terms under the Supply of Goods and Services Act 1982, which may not reflect what either party intended. A signed contract gives you a clear basis to enforce your terms.
Can I keep a client's payment if they cancel mid-programme?
It depends on what your contract says and who the client is. For business clients, your cancellation clause governs what you can retain. For consumer clients, the Consumer Contracts Regulations 2013 apply, and if services have already started with the client's agreement, you can charge for the proportion delivered. Clear contract wording is essential to avoid having to refund the full amount.
Does offering a coaching programme affect my IR35 status?
Coaching delivered as a defined programme with fixed outputs, a set number of sessions, and the coach's control over how the service is provided generally points away from employment under the IR35 tests set out in Chapter 10 of ITEPA 2003. A written contract that reflects the commercial reality of the arrangement, including substitution rights and financial risk, strengthens an outside-IR35 position, though HMRC will look at the actual working practices alongside the contract.
The information on this page is for general informational purposes only and does not constitute legal advice. Contracto generates AI-assisted contract templates — they are not a substitute for advice from a qualified solicitor. For high-value or complex engagements, always seek independent legal review.